
Banks usually accept short sale offers 40-50% of the time, but this varies depending on factors such as the lender's policies, the offer amount relative to market value, the borrower's documented financial hardship, and the presence of multiple liens on the property. If a bank rejects a short sale offer, it may provide a counter-offer price it would accept. The borrower must submit a financial package to prove their financial hardship, and the bank will order a broker's price opinion or appraisal to determine the value of the property. The bank will then decide whether to approve the offer or counter it. Short sales are complicated transactions that can be slow and drawn out, and it is important to work with experienced professionals to improve the chances of success.
| Characteristics | Values |
|---|---|
| How often do banks accept short sale offers? | Banks typically accept short sale offers about 40-50% of the time. |
| Factors influencing acceptance of a short sale offer | Lender's policies, offer amount relative to market value, borrower's documented financial hardship, current market conditions, and the presence of multiple liens on the property. |
| What to do if the bank rejects a short sale offer? | Ask the lender for specific reasons for the rejection, which might include insufficient hardship documentation, too low an offer price, or incomplete paperwork. Based on this feedback, address the concerns and resubmit. |
| What is the role of the seller in a short sale? | The seller typically accepts any offer as they know the bank has to approve it. |
| Can the bank make a counteroffer? | Yes, the bank can make a counteroffer, especially if the initial offer is significantly lower than the fair market value of the home. |
| What is the process for submitting a short sale offer? | The borrower has to prove financial hardship by submitting financial statements, a letter describing their hardship, and financial records to the lender. Once a seller accepts an offer, the listing agent sends the lender the listing agreement, purchase offer, buyer’s pre-approval letter, and the seller’s short-sale package. |
| How long does the bank's review process take? | The bank’s review of the offer can take several weeks to months. |
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What You'll Learn

Banks countering for more than the asking price
Banks usually accept short sale offers about 40-50% of the time. However, there are instances where banks counter for more than the asking price. In such cases, the bank may have its own formula for pricing properties, including interest and penalties for each month the loan is past due, attorney fees, and escrow fees. They may also have a different appraisal of the property's value.
When a bank makes a counteroffer, it is usually because they are trying to get the best price possible for the property. In some cases, the bank may be trying to recoup some of the fees charged to the seller, thereby increasing its bottom line. The counteroffer may also be a result of the bank's evaluation of the property's market value and the borrower's financial situation. Banks are more likely to approve offers that reach at least 80-90% of the property's current market value and provide comprehensive evidence of the borrower's financial hardship.
If you receive a counteroffer from a bank, it is important to remember that you have the option to negotiate. You can provide additional documentation, such as a competitive market analysis or a list of repairs and their associated costs, to support your original offer. You can also seek the assistance of an experienced agent or attorney to help you navigate the process and protect your interests.
In some cases, it may be advisable to walk away from the deal if the bank's counteroffer is significantly higher than the asking price and you are unable to reach an agreement. Remember that short sales can be complicated, and it is essential to have a clear understanding of the process and the potential risks involved.
While it can be frustrating when a bank counters for more than the asking price, it is important to remember that they are motivated by their financial interests and may have different information or goals than you do. Working with experienced professionals and doing your own research can help you make informed decisions and increase your chances of a successful outcome.
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The role of the listing agent
Short sales are notoriously complex and involve more parties than a typical sale. The listing agent plays a critical role in navigating this challenging process.
Firstly, the listing agent must be adept at handling the intricacies of short sales. They should be well-versed in the specific procedures and documentation unique to this type of transaction. This includes understanding the role of the lender, who holds the power to approve or counter a short sale. Listing agents should be prepared for the lender's counteroffers, which may not always be straightforward price adjustments.
The listing agent acts as the intermediary between the seller and the lender. They work closely with the seller to negotiate the offer, ensuring it aligns with the seller's interests and circumstances. The agent then presents this offer to the lender, along with a comprehensive short sale package and narrative. This package includes financial documentation, a hardship letter, and market data to justify the offering price. The agent's ability to effectively communicate the seller's situation and substantiate the offer is crucial in gaining the lender's approval.
Additionally, the listing agent must be adept at navigating counteroffers from the lender. They should analyse the reasons behind the counteroffer and develop a strategic response. This may involve negotiating with the lender's negotiator, understanding their perspective, and making adjustments to the offer to align with the lender's expectations. Listing agents should also be diligent in obtaining written confirmation of any agreements, as banks are known for their cumbersome processes and propensity for losing paperwork.
Furthermore, the listing agent should be proactive in dealing with banks. They should be persistent in their follow-ups, asking pointed questions, and seeking out the decision-makers within the bank. Listing agents also play a crucial role in managing expectations of both the seller and the buyer, especially when dealing with counteroffers or delays in the process.
In conclusion, the role of the listing agent in a short sale is pivotal. Their expertise, negotiation skills, and ability to navigate the complexities of the process are essential to achieving a successful outcome for all parties involved.
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How to handle a short sale counter offer
Banks typically accept short sale offers about 40-50% of the time. The acceptance rate varies based on factors such as the lender's policies, the offer amount relative to market value, the borrower's documented financial hardship, and the presence of multiple liens on the property. If your bank rejects a short sale offer, it doesn't mean the process is over. Here are some steps on how to handle a short sale counter-offer:
- Ask the lender for specific reasons for the rejection, such as insufficient hardship documentation, too low of an offer price, or incomplete paperwork. Address their concerns and resubmit your offer.
- If the lender's negotiator seems unreasonable, ask your agent to escalate the short sale or demand that a supervisor reviews the offer.
- If the primary issue is the price, ask your agent to deliver an updated competitive market analysis to the bank, including a list of repairs and their associated costs.
- If the bank still refuses to negotiate, you can cancel the short sale, and the bank will close the file. Then, reopen the file with a new negotiator.
- If the lender provides a counter-offer price they would accept, work with your agent to find a qualified buyer who meets the bank's terms.
- If there are no backup offers, ask the lender to give you time to list the property as an "approved short sale" at the price and terms they will accept.
- Remember that short sales are complicated, and it's essential to choose an agent experienced in these transactions to represent you effectively.
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The bank's final say in negotiations
Banks typically accept short sale offers about 40-50% of the time. However, the bank is not always the final decision-maker in short sale negotiations. If the property is a HUD foreclosure, or if a private investor or entity like Freddie Mac/Fannie Mae owns the mortgage, the bank is merely a servicer and does not have the final say. Instead, these entities dictate the terms of the short sale, and the bank communicates their decisions to the buyer.
When a bank does have the final say, several factors influence whether it will accept or reject a short sale offer. One critical factor is the quality of the offer itself. Banks are more likely to approve offers that are within 80-90% of the property's current market value. Lenders want to minimise their losses, so they will consider whether they can make more money through foreclosure proceedings or by sticking to the original loan terms. Offers that are significantly lower than the fair market value of the home may be rejected or countered with a higher price.
The borrower's financial situation is another key consideration. To approve a short sale, the bank typically requires comprehensive documentation of the borrower's financial hardship, such as bank statements, medical bills, pay stubs, a termination notice, or a divorce decree. A well-documented financial hardship that demonstrates the borrower's inability to continue making payments due to circumstances beyond their control increases the likelihood of the bank approving the short sale.
Market conditions also play a significant role in the bank's decision-making process. In declining markets, banks may be more receptive to short sales to avoid taking on depreciating assets. Additionally, the presence of multiple liens on the property can impact the approval process, requiring renegotiation with secondary lien holders.
While banks have the upper hand in short sale negotiations, buyers can take certain steps to improve their chances of a successful outcome. Working with an experienced agent who understands short sales can be advantageous. Buyers should also be prepared to provide comprehensive financial documentation and a compelling hardship letter to support their offer. Communicating with the lender throughout the process and addressing any concerns or deficiencies in the offer can increase the chances of approval.
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The buyer's offer and the seller's short-sale package
A short sale is a real estate transaction where the asking price of a home is less than the amount due on its existing mortgage. Short sales are complicated, time-consuming transactions for both the buyer and the seller. It can take weeks or months for a lender to approve a short sale, and many buyers who submit an offer end up cancelling because the process takes too long.
The Buyer's Offer
When making an offer on a short sale property, it is important to remember that the seller has to accept a price that won't cover all their costs, and the lender has to approve the bid. Buyers may have to compete with other buyers and the bank, which may bid on the property at auction to drive up the price. It is recommended that buyers submit a lender preapproval letter, which indicates that they have the financing in place to close the sale. Buyers can also strengthen their position by submitting a larger earnest money deposit, typically between 1% and 5% of the sales price, to show that they are serious. Buyers should also be prepared to act quickly if their offer is approved, as the process can be lengthy and unpredictable.
The Seller's Short-Sale Package
The borrower must prove financial hardship by submitting a financial package to their lender. This package includes financial statements, a letter describing the seller's hardships, and financial records such as tax returns, W-2s, payroll stubs, and bank statements. In addition to the short-sale package, the listing agent will send the lender the listing agreement, an executed purchase offer, the buyer's pre-approval letter, a copy of the earnest money check, and any other relevant documentation. It is crucial that the short-sale package is complete and submitted in a timely manner to increase the chances of approval.
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Frequently asked questions
A short sale is when a homeowner sells their property for less than they owe on the mortgage and the lender agrees to accept the amount achieved from the sale as payment in full for the mortgage debt.
Banks typically accept short sale offers about 40-50% of the time. However, acceptance rates vary based on factors including the lender's policies, offer amount relative to market value, borrower's documented financial hardship, current market conditions, and the presence of multiple liens on the property.
If your short sale offer is rejected, you can ask the lender for specific reasons for the rejection. Based on this feedback, you can address the concerns and resubmit the offer. Some lenders will provide a counter-offer price they would accept, giving you clear parameters for a successful sale.











































