
The Bank of Scotland offers a range of travel services, including travel insurance. The insurance is provided as a benefit to account holders of the Bank of Scotland Platinum Account. This insurance cover includes worldwide travel insurance and multi-trip family travel insurance. It is important to note that the insurance cover is only valid for the duration that the account remains open and in good standing. Additionally, the Royal Bank of Scotland, which is affiliated with the Bank of Scotland, offers packaged bank accounts with travel insurance, including European and worldwide cover options.
| Characteristics | Values |
|---|---|
| Travel insurance | Yes, Bank of Scotland offers travel insurance |
| Types of insurance | Multi-trip, family, European and worldwide cover |
| Account type | Packaged bank accounts with travel insurance |
| Account names | Silver, Platinum, Black |
| Insurance start date | The date that the account is opened |
| Insurance end date | The date that the account is closed or cancelled |
| Cancellation policy | You can cancel your insurance at any time by closing or changing your bank account |
| Pre-existing conditions | Must be disclosed unless otherwise stated |
| Provider | Allianz Assistance |
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What You'll Learn

Travel insurance with a packaged bank account
Bank of Scotland offers travel insurance with its packaged bank accounts. The insurance cover starts immediately on the date that your Bank of Scotland Platinum Account is opened. It covers you, your partner, and dependent children under 18 (or under 23 if in full-time education) at the start of the journey. The insurance cover will continue for the duration that your account remains open, subject to your eligibility.
The Bank of Scotland Platinum Account also offers worldwide travel insurance, including winter sports. The account covers unlimited holidays for a maximum of 31 days, with winter sports trips restricted to 31 days.
It is important to note that all cover ends if the Bank of Scotland Platinum Account is closed, the policy is cancelled, or if the account holder turns. You have the right to cancel your insurance at any time by closing or changing your bank account.
Other banks, such as NatWest and The Co-operative Bank, also offer travel insurance with their packaged bank accounts. These accounts often include additional benefits like car insurance, mobile phone insurance, or rewards and cashback, and may be worth considering if you know you need multiple types of insurance.
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Platinum account insurance benefits
The Bank of Scotland offers a Platinum Account with insurance benefits. The insurance cover starts immediately on the date that the Platinum Account is opened and will continue for as long as the account remains open, subject to eligibility. The cover will end if the account is closed or cancelled by the customer or the bank.
The Platinum Account includes travel insurance, which covers multi-trip family travel insurance. There is no need to inform the bank before travelling, but customers are advised to understand the cover provided. Claims can be made through the Bank of Scotland app or online banking.
The Platinum Account also includes mobile phone insurance, which covers one mobile phone for a sole account and up to two mobile phones on a joint account.
In addition to insurance benefits, the Platinum Account offers other perks such as no debit card fees for transactions made at home or abroad. There is also access to dining deals, such as 2-for-1 meals, 50% off food, or 25% off food and drinks at select restaurants in the UK and Ireland.
The specific benefits and eligibility criteria for the Platinum Account may vary, and customers are advised to review the account's terms and conditions.
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Medical conditions and insurance
The Bank of Scotland offers travel insurance as a benefit to account holders. The insurance cover starts immediately on the date that your account is opened and continues for the duration that your account remains open. However, it is unclear whether this insurance covers pre-existing medical conditions.
Pre-existing medical conditions are often excluded from standard travel insurance plans. However, eligible travellers may qualify for a waiver that removes this exclusion. Some comprehensive travel insurance plans automatically include this waiver if specific criteria are met, while others offer it as an optional upgrade. To be eligible for a pre-existing condition waiver, you typically need to meet a few key requirements:
- Purchase your policy early, usually within 10 to 21 days of your initial trip payment.
- Be medically stable when you buy the plan, meaning there haven't been recent changes in your condition, treatment, or prescription medications.
- Insure 100% of your travel expenses.
- Be fit to travel.
It is important to note that the illness, injury, or medical condition does not need to be formally diagnosed to be considered a pre-existing medical condition. For example, if you consulted your doctor about knee twinges three months ago and then had to cancel your planned trekking tour due to sudden, debilitating pain in your knee, this would be considered a pre-existing condition.
If you have any kind of recent or chronic medical condition, it is essential to have travel insurance. While most pre-existing conditions are covered by certain travel insurance providers, there are some exceptions. For instance, mental and nervous health disorders and normal pregnancy are typically not covered. Therefore, it is crucial to speak with an insurance specialist before purchasing travel insurance to ensure that your particular condition is covered.
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Insurance upgrades
The Bank of Scotland offers a range of travel services, including travel insurance. The Bank of Scotland's Platinum Account provides insurance upgrades, which are sold by selected third-party providers. These upgrades offer additional benefits such as multi-trip family travel insurance and mobile phone insurance. The insurance cover starts immediately upon opening the Platinum Account and continues for as long as the account remains open.
Upgrades are available for purchase, each with its own unique policy ID. These upgrades can enhance the level of cover provided by the standard travel insurance included with the Platinum Account. It is important to carefully review the terms and conditions of any insurance upgrade to ensure that it meets your specific needs and requirements.
To be eligible for insurance upgrades, you must have a packaged bank account with the Bank of Scotland. The Silver Account and Platinum Account both include travel insurance, with the latter providing worldwide coverage. The Bank of Scotland also offers a range of other insurance products, such as automobile insurance.
It is worth noting that the insurance cover provided by the Bank of Scotland ends immediately upon the closure or cancellation of the Platinum Account. Additionally, any upgrades or medical endorsements purchased from Allianz Assistance can be cancelled within 14 days for a full refund, provided no claims have been made.
The Bank of Scotland's travel insurance provides financial protection against unforeseen circumstances while travelling, including medical care, cancelled flights, and lost luggage. It is always recommended to carefully review the terms and conditions of any insurance policy to ensure adequate coverage.
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Insurance claims
The Bank of Scotland offers travel insurance to its customers. Different levels of travel insurance are included with packaged bank accounts. The bank's Platinum Account includes worldwide travel insurance. The insurance cover starts immediately on the date that the Platinum Account is opened and ends if the account is closed or cancelled.
To make an insurance claim, you can use the Bank of Scotland's app or online banking. It is important to understand the cover provided by your account. The Bank of Scotland also offers Silver and Black bank accounts, which include European travel insurance. The Silver Account may offer multi-trip family travel insurance.
The Bank of Scotland collects your premiums as part of the monthly account fee. However, upgrades and medical endorsements are collected by Allianz Assistance. You may cancel your base policy at any time by contacting the bank to close or change your account. You have 14 days from the date of purchase to cancel any upgrades or medical endorsements, after which no refund will be provided.
Before purchasing travel insurance, it is important to disclose any pre-existing medical conditions and answer any pre-sale questions truthfully and accurately. Additionally, you should carefully read your policy documents to ensure you have the necessary cover. While travel insurance is not legally required, it is recommended, especially when travelling to countries without public health services.
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Frequently asked questions
Yes, the Bank of Scotland offers travel insurance to its customers.
The Bank of Scotland offers different levels of travel insurance, including multi-trip, family, European, and worldwide cover. The insurance can protect you, your trip, and your property.
Travel insurance is included with packaged bank accounts. The Silver Account offers European travel insurance, while the Platinum and Black Accounts offer worldwide travel insurance.
Travel insurance provides financial protection against unforeseen circumstances while travelling. It can cover medical care, cancelled flights, and lost luggage. It also offers security features like suspicious activity monitoring and no debit card fees abroad.



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