Taylor Scott
Activating Axis Bank's One Touch service is a straightforward process that allows customers to make secure and convenient contactless payments using their debit or credit cards. One Touch is a feature enabled through Near Field Communication (NFC) technology, which lets users tap their card on a payment terminal to complete transactions without entering a PIN for amounts up to a specified limit. To activate this service, cardholders must first ensure their card is NFC-enabled, which is typically indicated by a contactless symbol on the card. Next, they need to register their card for One Touch by logging into their Axis Bank internet banking account or mobile banking app, navigating to the card settings, and enabling the contactless payment option. Once activated, users can start making seamless, tap-and-go payments at supported merchants, enhancing their overall payment experience with added speed and security.
| Characteristics | Values |
|---|---|
| Activation Method | Via Axis Bank Mobile App or Internet Banking |
| Eligibility | Axis Bank Debit Cardholders |
| Prerequisites | Registered Mobile Number, Active Internet Banking/Mobile App Account |
| Steps to Activate | 1. Log in to Axis Bank Mobile App/Internet Banking 2. Go to "One Touch" Section 3. Follow On-Screen Instructions 4. Set 6-Digit One Touch PIN |
| Supported Cards | Axis Bank Debit Cards |
| Transaction Limit | Up to ₹5,000 per transaction (may vary based on bank policies) |
| Security Features | One-Time Password (OTP), 6-Digit One Touch PIN |
| Compatibility | NFC-Enabled Android Smartphones |
| Usage | Contactless Payments at POS Terminals |
| Charges | No Additional Charges for Activation or Usage |
| Customer Support | Available via Axis Bank Customer Care or Branch Visit |
| Deactivation Process | Can be deactivated through the Axis Bank Mobile App or Internet Banking |
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What You'll Learn
Enable One Touch in Axis Mobile App
To enable One Touch in the Axis Mobile App, you must first ensure that your device and app meet the necessary requirements. One Touch is a feature that allows you to make quick and secure transactions using your fingerprint or face ID. Before proceeding, make sure you have an Android or iOS device with a compatible fingerprint sensor or face ID feature. Additionally, ensure that you have the latest version of the Axis Mobile App installed on your device. If you haven't updated the app recently, visit the Google Play Store or Apple App Store to download the latest version.
Once you have confirmed that your device and app are compatible, log in to your Axis Mobile App using your customer ID and password or your registered mobile number and MPIN. After successfully logging in, navigate to the "Settings" or "Profile" section of the app, usually located in the top-right or bottom-right corner of the screen. In this section, look for the "One Touch" or "Biometric Authentication" option. The exact wording may vary depending on your device and app version. If you're unable to locate this option, try using the app's search function or consult the app's help section for guidance.
After accessing the One Touch settings, you'll be prompted to enable the feature by registering your fingerprint or face ID. Follow the on-screen instructions to complete the registration process. For fingerprint authentication, you'll need to place your registered finger on the sensor multiple times to capture a clear print. For face ID, position your face within the frame and follow the prompts to complete the setup. Make sure to keep your device steady and well-lit during the registration process to ensure accurate recognition.
Upon successful registration, you can start using One Touch for various transactions, including fund transfers, bill payments, and mobile recharges. To use One Touch, simply initiate a transaction as you normally would, and when prompted for authentication, select the One Touch option. Your device will then use your registered fingerprint or face ID to verify your identity and complete the transaction. Keep in mind that you may still be required to enter your MPIN or transaction password for certain high-value transactions, as an additional security measure.
It's essential to maintain the security of your device and app to ensure the safe use of One Touch. Avoid sharing your device with others, and regularly update your device's security features, such as fingerprint or face ID settings. If you suspect any unauthorized access to your device or app, immediately disable One Touch and contact Axis Bank's customer support for assistance. By following these guidelines and best practices, you can enjoy the convenience and security of One Touch in the Axis Mobile App. Remember to always prioritize the safety of your personal and financial information when using digital banking services.
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Register Mobile Number for One Touch
To register your mobile number for Axis Bank's One Touch service, you must first ensure that your mobile number is updated in the bank's records. This is crucial because One Touch uses your registered mobile number to send and receive secure banking requests. Start by logging into your Axis Bank internet banking account using your customer ID and password. Once logged in, navigate to the 'Profile' or 'Update Contact Details' section. Here, you can verify if your current mobile number is correctly linked to your account. If not, update it by following the on-screen instructions, which may include entering the new number and confirming it through an OTP (One Time Password) sent to the same number.
After confirming your mobile number, the next step is to activate the One Touch service. From the internet banking dashboard, look for the 'One Touch' or 'Quick Pay' option, usually found under the 'Payments' or 'Services' tab. Click on it, and you will be prompted to register for the service. Enter your registered mobile number when asked, and the bank will send another OTP to this number to verify your request. Enter the OTP in the provided field to complete the registration process. This step ensures that only you, as the account holder, can use the One Touch service from your mobile device.
Once registered, download the Axis Mobile app from the Google Play Store or Apple App Store, depending on your device. Open the app and log in using your internet banking credentials or your registered mobile number. The app will detect that you have activated One Touch and will guide you through setting up the service. You may need to create a 4-digit MPIN (Mobile Banking Personal Identification Number) during this setup. This MPIN will be required every time you use One Touch to authorize transactions, ensuring an additional layer of security.
To use One Touch, ensure that the mobile number registered with Axis Bank is active and has a stable network connection. When making a payment or transfer, select the One Touch option on the Axis Mobile app or internet banking portal. Enter the recipient’s details, such as their mobile number or VPA (Virtual Payment Address), and the amount you wish to send. Confirm the transaction by entering your MPIN, and the payment will be processed instantly. One Touch is particularly useful for UPI (Unified Payments Interface) transactions, allowing you to send money seamlessly without entering lengthy account details.
Finally, it’s important to regularly review your registered mobile number and keep it updated to avoid any disruptions in using One Touch. If you change your mobile number, update it in your Axis Bank account immediately through internet banking or by visiting a branch. Additionally, always keep your MPIN secure and avoid sharing it with anyone. By following these steps, you can successfully register your mobile number for Axis Bank’s One Touch service and enjoy the convenience of quick and secure transactions.
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Set Up MPIN for One Touch
To set up your MPIN for Axis Bank's One Touch service, you'll need to follow a series of straightforward steps. First, ensure you have the Axis Mobile application installed on your smartphone. If you haven’t already, download it from the Google Play Store or Apple App Store and log in using your customer ID and password. Once logged in, navigate to the 'One Touch' section within the app. This section is specifically designed to manage your contactless payment settings, including the activation and setup of your MPIN.
Next, locate the option to 'Set Up MPIN' within the One Touch menu. This option is usually found under the security or payment settings. Upon selecting it, the app will prompt you to create a new 4-digit MPIN. Choose a number that is easy for you to remember but difficult for others to guess. Avoid using obvious sequences like '1234' or repeating digits like '1111'. After entering your desired MPIN, you will be asked to confirm it by re-entering the same sequence. This ensures accuracy and prevents errors during the setup process.
Once your MPIN is confirmed, the app will ask you to authenticate the setup. This is typically done through an OTP (One Time Password) sent to your registered mobile number. Enter the OTP in the designated field to complete the authentication process. If you encounter any issues receiving the OTP, ensure your mobile network is stable or try restarting your device. After successful authentication, your MPIN will be activated, and you can start using Axis Bank's One Touch service for contactless payments.
It’s important to note that your MPIN is a critical security feature, so keep it confidential. Do not share it with anyone, and avoid writing it down in easily accessible places. If you ever forget your MPIN, you can reset it by following a similar process within the Axis Mobile app. However, this will also require authentication to ensure the security of your account. By setting up your MPIN correctly, you can enjoy the convenience of One Touch payments while keeping your transactions secure.
Finally, after setting up your MPIN, test the One Touch functionality by making a small purchase at a contactless payment terminal. Simply tap your phone against the terminal and enter your MPIN when prompted. If the transaction goes through smoothly, your setup is complete. Should you encounter any issues, refer to the app’s help section or contact Axis Bank’s customer support for assistance. With your MPIN successfully configured, you’re now ready to make quick, secure, and hassle-free payments using Axis Bank’s One Touch service.
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Link Debit Card to One Touch
To link your Axis Bank Debit Card to One Touch, you must first ensure that your mobile number is registered with the bank and that you have an active internet connection. One Touch is a feature within the Axis Mobile App that allows you to make secure and quick payments using your debit card. Start by downloading the Axis Mobile App from the Google Play Store or Apple App Store if you haven’t already. Once installed, log in using your Customer ID or registered mobile number and your MPIN or password. If you’re a first-time user, you’ll need to complete the registration process by following the on-screen instructions.
After successfully logging in, navigate to the ‘One Touch’ section within the app. This feature is usually located under the ‘Payments’ or ‘Quick Pay’ menu, depending on the app’s interface. Here, you’ll find an option to ‘Link Debit Card’ or ‘Add Card.’ Tap on this option to proceed. The app will prompt you to select the debit card you wish to link. If you have multiple cards associated with your account, choose the one you intend to use for One Touch transactions. Ensure the card details displayed are correct before proceeding.
Once you’ve selected the debit card, the app will ask you to verify your identity for security purposes. This can be done through a One-Time Password (OTP) sent to your registered mobile number. Enter the OTP in the designated field to authenticate the linking process. In some cases, you may also be required to set a transaction limit for One Touch payments. This step ensures that your card is used securely and within your preferred spending limits.
After verification, your debit card will be successfully linked to One Touch. You can now use this feature for seamless transactions, such as making payments at merchant outlets, transferring funds, or paying bills. To ensure a smooth experience, keep your app updated to the latest version and regularly review your linked cards and transaction limits. If you encounter any issues during the linking process, contact Axis Bank’s customer support for assistance.
Finally, it’s important to note that One Touch is designed for convenience but also prioritizes security. Always keep your MPIN or password confidential and avoid sharing your OTP with anyone. Regularly monitor your transaction alerts to ensure all activities on your linked debit card are authorized. By following these steps, you can efficiently link your Axis Bank Debit Card to One Touch and enjoy a faster, more secure payment experience.
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Activate One Touch via SMS/USSD Code
Activating Axis Bank's One Touch service via SMS or USSD code is a convenient and straightforward process that allows you to enable touch-based payments for your debit card. This feature enhances security and simplifies transactions by requiring only a touch to complete payments, without the need to enter a PIN for purchases up to a certain limit. To begin the activation process, ensure your mobile number is registered with your Axis Bank account, as this will be essential for receiving and sending the necessary codes.
To activate One Touch via SMS, start by composing a new message on your registered mobile phone. Type the keyword "ONETOUCH" followed by the last four digits of your Axis Bank debit card number. Send this SMS to the designated Axis Bank number, which is typically provided on their official website or can be obtained by contacting customer service. Upon sending the SMS, you will receive a confirmation message indicating that your request has been processed. In some cases, you may also receive a unique activation code that you will need to use in the next step.
Alternatively, you can activate One Touch using a USSD code directly from your mobile phone's dialer. Open the phone app and dial *9717# (or the specific USSD code provided by Axis Bank for this service). Follow the on-screen instructions, which will prompt you to enter the last four digits of your debit card number. Once you provide the required details, you will receive a confirmation message stating that One Touch has been successfully activated for your card. This method is particularly useful if you prefer not to use SMS or if your SMS service is temporarily unavailable.
After completing the activation process via either SMS or USSD, it is advisable to test the One Touch feature at a compatible point-of-sale (POS) terminal. Simply tap your debit card on the terminal, and the transaction should be processed seamlessly without requiring a PIN for eligible amounts. If you encounter any issues during activation or while using the service, Axis Bank's customer support team is available to assist you through their helpline or online chat services.
It is important to note that the One Touch feature is subject to certain terms and conditions, including transaction limits and security protocols. Always ensure your debit card is kept secure, as unauthorized use of the One Touch feature could lead to fraudulent transactions. By following these steps to activate One Touch via SMS or USSD code, you can enjoy a faster and more secure payment experience with your Axis Bank debit card.
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Frequently asked questions
Axis Bank One Touch is a secure and convenient payment feature that allows you to make contactless payments using your registered mobile number. To activate it, log in to your Axis Bank mobile app, go to the 'One Touch' section, and follow the on-screen instructions to set up your preferred payment method.
A: Axis Bank One Touch works on both Android and iOS devices. Ensure your phone supports NFC (Near Field Communication) for contactless payments and that you have the latest version of the Axis Bank mobile app installed.
No, there is no fee for activating or using Axis Bank One Touch. It is a free service provided by Axis Bank to enhance your payment experience. However, standard transaction charges may apply as per your account terms.
