
Activating Priority Pass through AU Bank is a straightforward process that allows cardholders to access airport lounges worldwide, enhancing their travel experience. To begin, ensure you have an eligible AU Bank credit card that offers Priority Pass membership as a benefit. Next, log in to your AU Bank online banking account or mobile app to locate the Priority Pass activation option, typically found under the card benefits or rewards section. Follow the prompts to enroll, which may include providing personal details and agreeing to the terms and conditions. Once activated, you’ll receive a digital Priority Pass membership card, which can be used immediately via the Priority Pass app or by presenting it at participating lounges. It’s essential to review the terms for any fees, visit limits, or eligibility criteria to maximize this valuable travel perk.
| Characteristics | Values |
|---|---|
| Eligibility | AU Bank customers with eligible accounts (e.g., premium credit cards). |
| Activation Method | Automatically activated upon eligibility or manual activation via AU Bank. |
| Priority Pass Membership Fee | Complimentary for eligible AU Bank customers. |
| Lounge Access Fee | Free for the cardholder; guests may incur a fee (varies by lounge). |
| Activation Steps | 1. Check eligibility with AU Bank. 2. Receive Priority Pass via email or physical card. 3. Present Priority Pass at participating lounges. |
| Digital Membership | Available via Priority Pass app (requires activation code from AU Bank). |
| Lounge Availability | Over 1,300 lounges globally. |
| Additional Benefits | Discounts on dining, spa services, and retail at select airports. |
| Expiry | Membership tied to AU Bank account validity. |
| Customer Support | Contact AU Bank or Priority Pass directly for assistance. |
| Terms & Conditions | Subject to AU Bank and Priority Pass policies. |
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What You'll Learn
- Eligibility Requirements: Check AU Bank account type and minimum balance needed for Priority Pass activation
- Application Process: Steps to apply for Priority Pass through AU Bank’s online/offline channels
- Activation Timeline: Expected time for Priority Pass card delivery and activation post-application
- Fees & Charges: Understand annual fees, renewal costs, and any hidden charges for Priority Pass
- Usage Guidelines: How to use Priority Pass at airports, limits, and terms of service

Eligibility Requirements: Check AU Bank account type and minimum balance needed for Priority Pass activation
To activate Priority Pass through AU Bank, it’s essential to first understand the eligibility requirements tied to your account type and minimum balance. AU Bank typically offers Priority Pass access as a premium benefit for select account holders, particularly those with higher-tier accounts such as savings accounts, salary accounts, or privileged banking accounts. Basic savings or current accounts may not qualify unless they meet specific criteria. Therefore, the first step is to verify your account type by logging into your AU Bank online banking portal or contacting customer service to confirm if your account is eligible for Priority Pass activation.
The minimum balance requirement is another critical factor in determining eligibility for Priority Pass activation. AU Bank often sets a threshold that account holders must maintain to access premium services like Priority Pass. For instance, privileged or premium account holders might need to maintain a minimum average quarterly balance (AQB) ranging from INR 2 lakhs to INR 5 lakhs, depending on the account type. Regular savings account holders may need to meet a lower but still significant balance requirement, such as INR 1 lakh, to qualify. It’s important to review the terms and conditions of your specific account or consult AU Bank’s official documentation to ascertain the exact minimum balance needed.
Certain AU Bank accounts, such as those under the "AU Priviledge" or "AU Salary" categories, may automatically include Priority Pass membership as part of their benefits package. However, even for these accounts, maintaining the required minimum balance is mandatory to retain access to such perks. Account holders should regularly monitor their balance to avoid falling below the threshold, as this could result in the suspension of Priority Pass benefits until the balance is restored.
For customers with multiple accounts, AU Bank may consider the combined balance across linked accounts to determine eligibility. However, this is not always the case, so it’s advisable to clarify with the bank whether such an arrangement applies to your situation. Additionally, new account holders may need to wait for a specific period, such as three to six months, before becoming eligible for Priority Pass activation, even if they meet the balance criteria.
Lastly, AU Bank may periodically update its eligibility criteria, so staying informed about any changes is crucial. Account holders can do this by subscribing to bank notifications, checking their account statements, or visiting the official AU Bank website for the latest information. By ensuring compliance with both the account type and minimum balance requirements, customers can seamlessly activate and enjoy the benefits of Priority Pass through their AU Bank account.
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Application Process: Steps to apply for Priority Pass through AU Bank’s online/offline channels
To apply for Priority Pass through AU Banks, you can follow a series of steps that cater to both online and offline application channels. The process begins with understanding the eligibility criteria, which typically requires holding a specific type of credit card or account with AU Bank that offers Priority Pass as a benefit. Once you confirm your eligibility, you can proceed with the application process.
Online Application Process: Start by logging into your AU Bank online banking account using your credentials. Navigate to the credit card section, where you should find an option related to travel benefits or lounge access. Look for the Priority Pass enrollment link or banner, which will direct you to the application page. Fill in the required details, including your credit card number, personal information, and contact details. Review the terms and conditions, and submit your application. Upon successful submission, you should receive a confirmation email or notification with further instructions on activating your Priority Pass membership.
Offline Application Process: If you prefer an offline approach or encounter issues with the online method, contact AU Bank’s customer service via phone or visit your nearest branch. Inform the representative of your intent to apply for Priority Pass. They will guide you through the process, which may involve filling out a physical application form or providing necessary details over the call. Ensure you have your credit card and personal identification documents ready for verification. Once your application is processed, the bank will provide you with details on how to activate your Priority Pass membership, often through a digital card or physical kit sent to your registered address.
Activation of Priority Pass: After submitting your application, whether online or offline, you will need to activate your Priority Pass membership. If you receive a digital card, log in to the Priority Pass website or mobile app using the credentials provided by AU Bank. For physical cards, you may need to register the card online before use. Activation ensures you can access airport lounges globally by presenting your Priority Pass card along with a valid boarding pass.
Post-Application Tips: Keep track of your Priority Pass membership details, including expiration dates and usage limits, as these may vary depending on your AU Bank account type. Regularly check your email or AU Bank account notifications for updates or changes to the Priority Pass program. If you encounter any issues during the application or activation process, reach out to AU Bank’s customer service for assistance. By following these steps, you can seamlessly apply for and activate Priority Pass through AU Banks, enhancing your travel experience with exclusive lounge access.
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Activation Timeline: Expected time for Priority Pass card delivery and activation post-application
After submitting your application for a Priority Pass through AU Bank, the activation timeline is a crucial aspect to understand, ensuring you can plan your travel and lounge access effectively. The process typically begins with the bank's review of your application, which can take 2 to 5 business days, depending on the volume of applications and the completeness of your submitted documents. Once approved, AU Bank initiates the process of issuing your Priority Pass card, which is a key step in the activation timeline.
The delivery of the Priority Pass card usually takes 7 to 14 business days from the date of approval. This timeframe accounts for processing, printing, and shipping the card to your registered address. It’s important to ensure your address details are accurate during the application process to avoid delays. AU Bank often provides a tracking number or updates via email or SMS to keep you informed about the card’s delivery status. If there are unexpected delays, contacting AU Bank’s customer service can help resolve any issues promptly.
Upon receiving your Priority Pass card, activation is the next critical step. The activation process can typically be completed within 24 to 48 hours after you receive the card. Activation methods may vary, but commonly, you can activate the card through AU Bank’s online banking portal, mobile app, or by calling their dedicated customer service line. Some banks also provide a QR code or activation link in the welcome kit for a seamless process. Ensure you follow the instructions provided with the card to avoid any activation errors.
Once activated, your Priority Pass card is ready for use, granting you access to airport lounges globally. However, it’s advisable to wait at least 48 hours after activation before attempting to use the card to ensure the system updates fully. This waiting period ensures that your card details are recognized at lounge entrances, preventing any inconvenience during your travels.
In summary, the entire activation timeline from application to card readiness spans approximately 2 to 3 weeks, factoring in application processing, card delivery, and activation. Planning your application well in advance of your travel dates is recommended to ensure your Priority Pass is active and ready when you need it. Always keep an eye on communications from AU Bank for updates and follow their guidelines closely for a smooth activation process.
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Fees & Charges: Understand annual fees, renewal costs, and any hidden charges for Priority Pass
When activating Priority Pass through AU Bank, it’s crucial to understand the Fees & Charges associated with the membership to avoid unexpected costs. The annual fee is the primary charge you’ll encounter, which varies depending on the type of Priority Pass membership offered by AU Bank. Typically, AU Bank may bundle Priority Pass as a complimentary benefit with certain premium credit cards or charge an annual fee for standalone memberships. Ensure you check the specific terms of your AU Bank account or credit card to confirm if the annual fee applies and its exact amount.
In addition to the annual fee, renewal costs are another important consideration. Priority Pass memberships usually renew automatically unless canceled. If AU Bank charges a renewal fee, it will likely be the same as the initial annual fee, but it’s essential to verify this in your membership terms. Some banks may waive the renewal fee for active customers or those meeting specific spending thresholds, so review AU Bank’s policy to see if you qualify for any waivers or discounts.
Hidden charges can sometimes catch cardholders off guard. While Priority Pass itself does not impose additional fees for lounge visits if you hold a valid membership, certain lounges may charge for premium services like spa access or extended stays. Moreover, if your Priority Pass membership is linked to an AU Bank credit card, be aware of potential foreign transaction fees or currency conversion charges if you use the card abroad. Always read the fine print to understand any ancillary costs that may apply.
Another potential charge to watch for is the guest fee. While some Priority Pass memberships include complimentary guest access, others may charge a fee per guest visit. AU Bank’s terms will specify whether your membership covers guests for free or if additional charges apply. If you frequently travel with companions, this could significantly impact the overall cost of your Priority Pass usage.
Lastly, be mindful of cancellation or termination fees. If you decide to deactivate your Priority Pass membership before the renewal date, AU Bank may impose a penalty, especially if the membership was part of a promotional offer. To avoid such charges, ensure you understand the cancellation policy and any associated fees before activating your Priority Pass. By thoroughly reviewing AU Bank’s terms and conditions, you can make an informed decision and manage your Priority Pass membership costs effectively.
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Usage Guidelines: How to use Priority Pass at airports, limits, and terms of service
To use your Priority Pass at airports, ensure your membership is active and your digital or physical card is accessible. Upon arriving at a participating airport lounge, present your Priority Pass card along with your boarding pass to the lounge staff. If using the digital card via the Priority Pass app, simply show the QR code or membership details on your smartphone. Most lounges accept both physical and digital cards, but it’s advisable to carry both options to avoid inconvenience. Always verify lounge availability and operating hours in advance, as these can vary by location and may be subject to change.
Priority Pass usage is subject to specific limits and terms of service. Typically, members are entitled to complimentary access for themselves and may bring guests, though the number of allowed guests varies depending on your membership tier. Some lounges may charge a fee per guest, so confirm this beforehand. It’s important to note that Priority Pass is intended for use on the day of travel only, and access is granted based on your valid boarding pass. Overstaying lounge time limits or attempting to use the pass without a confirmed flight may result in denial of entry or additional charges.
While Priority Pass provides access to a wide network of airport lounges globally, certain lounges may have additional restrictions or exclusions. For example, some lounges may limit access during peak hours or reserve the right to refuse entry if capacity is reached. Additionally, certain services within lounges, such as premium food or spa treatments, may incur extra fees. Always review the specific terms of the lounge you plan to visit to avoid surprises.
To maximize your Priority Pass experience, familiarize yourself with the Priority Pass app, which offers real-time updates on lounge availability, amenities, and location details. The app also allows you to download digital membership cards and access exclusive offers. If you encounter issues with lounge access, contact Priority Pass customer service immediately for assistance. Keep in mind that misuse of the Priority Pass, such as sharing your membership details or attempting to gain unauthorized access, may result in membership revocation.
Lastly, ensure your Priority Pass membership is activated through your AU Bank account before attempting to use it. Activation processes may vary, so refer to AU Bank’s guidelines or contact their customer service for assistance. Once activated, your membership is valid for the duration specified by the bank, and renewal terms will depend on your account status and eligibility. Always adhere to the terms of service provided by both Priority Pass and AU Bank to ensure uninterrupted access to airport lounges worldwide.
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Frequently asked questions
To activate your Priority Pass through AU Bank, log in to your AU Bank online banking account, navigate to the credit card section, and locate the Priority Pass activation option. Follow the prompts to complete the activation process.
AU Bank may charge an activation fee or annual membership fee for Priority Pass, depending on your credit card type. Check your card’s terms and conditions or contact AU Bank customer service for details.
Activation typically takes 2-3 business days after completing the process through AU Bank. You’ll receive a confirmation email once your Priority Pass is active.
Yes, once activated, you can use your Priority Pass immediately at participating airport lounges worldwide by presenting your physical or digital Priority Pass card.
If you face issues during activation, contact AU Bank’s customer service or Priority Pass support for assistance. Ensure your account is in good standing and all required details are correctly entered.











































