
Disabling AEPS (Aadhaar Enabled Payment System) in Axis Bank is a process that account holders may consider for various reasons, such as security concerns or personal preference. AEPS allows transactions using Aadhaar authentication, but if you wish to restrict this feature, Axis Bank provides a straightforward method to do so. By following a few simple steps, customers can ensure that their account is no longer accessible through the AEPS network, thereby enhancing their account's security and privacy. This process typically involves contacting the bank's customer service or visiting a branch to submit a formal request, ensuring that the change is implemented securely and in compliance with the bank's policies.
| Characteristics | Values |
|---|---|
| Method | Contact Axis Bank Customer Care |
| Phone Number | 1860-419-5555 / 1860-500-5555 |
| IVR Option | Follow the IVR instructions to reach the Aadhaar services menu |
| Request Type | Request to disable AEPS (Aadhaar Enabled Payment System) |
| Required Details | Customer Name, Account Number, Aadhaar Number (if linked) |
| Verification | KYC details and account verification may be required |
| Processing Time | Typically immediate or within 24-48 hours |
| Alternative Method | Visit the nearest Axis Bank branch with valid ID proof |
| Online Option | Not available; must contact customer care or visit branch |
| Confirmation | Receive confirmation via SMS or email after deactivation |
| Impact on Services | AEPS transactions will no longer be possible using the linked Aadhaar |
| Re-enable AEPS | Requires visiting the branch or contacting customer care again |
| Fees | No fees applicable for disabling AEPS |
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What You'll Learn

Access Axis Bank Corporate Website
To access the Axis Bank Corporate Website and manage services like AEPS (Aadhaar Enabled Payment System), follow these detailed steps. Begin by opening your preferred web browser and navigating to the official Axis Bank Corporate Website. The URL is typically www.corporate.axisbank.co.in. Ensure you are using a secure and updated browser to protect your data during the login process. Once the website loads, locate the login section, which is usually prominently displayed on the homepage. You will need your corporate internet banking credentials, including your User ID and Password, to proceed.
After entering your credentials, you will be directed to the corporate banking dashboard. This dashboard is the central hub for managing various banking services, including AEPS settings. Look for the menu options, often labeled as "Services," "Settings," or "Profile Management." The exact terminology may vary, but the goal is to find the section related to Aadhaar-based services or AEPS configurations. If you are unsure, use the search bar within the dashboard to type "AEPS" or "Aadhaar Services" to locate the relevant menu quickly.
Once you have identified the AEPS settings section, click on it to access the detailed options. Here, you will find the ability to disable AEPS for your corporate account. Axis Bank may require additional authentication steps, such as OTP verification or security questions, to ensure the request is authorized. Follow the on-screen instructions carefully to complete the process. If you encounter any difficulties, the website typically provides a help section or customer support contact details for assistance.
It is important to note that disabling AEPS may impact certain transaction capabilities linked to Aadhaar. Therefore, ensure you understand the implications before proceeding. After successfully disabling AEPS, the system may prompt you to confirm the changes. Review the confirmation message to ensure the action has been executed as intended. If needed, you can always re-enable AEPS through the same process in the future.
For added security, log out of your corporate banking account after completing the task. Close the browser window or clear your browsing history if you are using a shared or public device. Regularly monitoring your account settings and staying updated with Axis Bank’s notifications will help you manage your corporate banking services efficiently. If you require further assistance, Axis Bank’s corporate support team is available via phone, email, or live chat on their official website.
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Navigate to AEPS Settings
To navigate to AEPS (Aadhaar Enabled Payment System) settings in Axis Bank, you must first ensure you have access to your Axis Bank internet banking or mobile banking account. Start by logging in to your Axis Bank account using your customer ID and password. If you’re using the mobile app, open the Axis Mobile application and enter your login credentials. Once logged in, look for the main menu or dashboard, which typically displays various banking options such as accounts, cards, and services. The layout may vary slightly between the web portal and the mobile app, but the core navigation remains consistent.
From the dashboard, locate the section dedicated to AEPS settings or Aadhaar-related services. This might be found under the "Services" tab or a similar category. In some cases, you may need to navigate to the "Profile" or "Settings" section, where account-specific configurations are usually housed. If you’re using the mobile app, tap on the menu icon (usually three horizontal lines or a grid icon) to access additional options. Look for keywords like "Aadhaar," "AEPS," or "Payment Settings" to guide you to the correct section.
Once you’ve identified the relevant section, click or tap on it to expand the options. You may encounter sub-menus or dropdowns that list various Aadhaar-related services, including AEPS. Select the option that specifically mentions AEPS settings or Manage AEPS. If the interface is not immediately clear, use the search bar (if available) to type "AEPS" and let the system guide you to the appropriate page. Ensure you are navigating through official Axis Bank menus to avoid any confusion or security risks.
After accessing the AEPS settings page, you will likely see options to view, modify, or disable AEPS services linked to your account. Take a moment to review the available choices, as the interface may include details about your Aadhaar linkage or transaction history. If the goal is to disable AEPS, look for a button or link labeled "Disable AEPS," "Deactivate AEPS," or a similar action. Follow the on-screen instructions carefully, as Axis Bank may require additional verification steps, such as OTP (One-Time Password) authentication, to ensure the security of your account.
If you encounter difficulty locating the AEPS settings, consider reaching out to Axis Bank customer support for assistance. They can provide step-by-step guidance tailored to your account type and platform (web or mobile). Alternatively, refer to the bank’s official help section or FAQs, which often include detailed instructions on managing AEPS settings. Remember, disabling AEPS is a significant action, so proceed only if you are certain about your decision and have explored alternative solutions if needed.
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Select Disable AEPS Option
To Select Disable AEPS Option in Axis Bank, you must first understand that AEPS (Aadhaar Enabled Payment System) is a service linked to your Aadhaar card, allowing transactions through Aadhaar authentication. Disabling this feature requires careful steps to ensure your account security. Begin by logging into your Axis Bank internet banking account using your credentials. Once logged in, navigate to the main dashboard where you can access various account settings and services.
Next, locate the AEPS settings or Aadhaar linked services section within your account dashboard. This section typically contains options related to Aadhaar-based services, including AEPS. Depending on the interface, it may be under the "Security" or "Account Settings" tab. Once you find the AEPS option, look for a specific setting or toggle that allows you to manage or disable the service. The option to Select Disable AEPS Option should be clearly labeled, though it may vary slightly based on the platform (web or mobile app).
After identifying the Disable AEPS Option, click or tap on it to proceed. The system may prompt you to confirm your decision, as disabling AEPS will restrict Aadhaar-based transactions on your account. Ensure you read any warnings or notifications carefully before confirming. In some cases, Axis Bank may require additional verification, such as an OTP (One-Time Password) sent to your registered mobile number, to authenticate the request.
Once you confirm the action, the system will process your request to Select Disable AEPS Option. You may receive a notification or confirmation message indicating that AEPS has been successfully disabled on your account. It is advisable to check your account settings again to ensure the changes have been implemented. If you encounter any issues or if the option is not available, contact Axis Bank customer support for assistance.
Finally, after disabling AEPS, review your account security settings to ensure no unauthorized access or services are active. Disabling AEPS is a significant step, especially if you frequently use Aadhaar-based transactions. Make sure this decision aligns with your banking needs and preferences. Always keep your account credentials secure and monitor your transactions regularly to maintain the safety of your Axis Bank account.
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Verify Account Details
To verify your account details before disabling AEPS (Aadhaar Enabled Payment System) in Axis Bank, it’s essential to ensure all information is accurate and up-to-date. Start by logging into your Axis Bank internet banking account using your customer ID and password. Once logged in, navigate to the 'Account Summary' or 'Account Details' section, where you can view your account number, branch details, and linked Aadhaar status. Double-check that the Aadhaar number associated with your account is correct, as AEPS is directly linked to your Aadhaar. If you notice any discrepancies, update the details immediately through the bank’s online portal or by visiting your nearest Axis Bank branch.
Next, verify your mobile number and email address linked to the account, as these are crucial for receiving OTPs (One-Time Passwords) during the AEPS deactivation process. To do this, go to the 'Profile' or 'Personal Details' section in your internet banking dashboard. If your mobile number or email is outdated, update it by following the on-screen instructions. Axis Bank may require additional verification, such as entering an OTP sent to your registered mobile number, to ensure the changes are authorized by you.
After confirming your account and personal details, review the AEPS activation status. In the 'Services' or 'Aadhaar Services' section of your internet banking account, you can check whether AEPS is currently enabled. If it is, proceed to the deactivation option, which typically requires you to confirm your account details once again. This step ensures that the request is being made for the correct account and prevents unauthorized changes.
If you prefer offline verification, visit your nearest Axis Bank branch with your account statement, Aadhaar card, and identity proof. The bank representative will assist you in verifying your account details and guide you through the AEPS deactivation process. Ensure all documents are valid and up-to-date to avoid delays.
Lastly, after verifying your account details, follow the bank’s instructions to disable AEPS. This may involve submitting a formal request through internet banking, filling out a form at the branch, or contacting customer service. Always keep a record of the transaction or request for future reference. By meticulously verifying your account details, you ensure a smooth and secure process for disabling AEPS in Axis Bank.
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Confirm and Save Changes
To disable AEPS (Aadhaar Enabled Payment System) in Axis Bank, you must follow a series of steps, and one of the critical stages is to Confirm and Save Changes. After navigating through the Axis Bank internet banking portal or mobile app, you will reach a point where you need to review the changes you’ve made to disable AEPS. This step is crucial to ensure that your request is processed accurately and that the service is successfully disabled. Once you have made the necessary selections to disable AEPS, the system will typically prompt you to confirm your choices before finalizing the process.
When you reach the Confirm and Save Changes screen, take a moment to carefully review the details of your request. Ensure that the option to disable AEPS is correctly selected and that there are no errors in the information displayed. Axis Bank may also provide a summary of the changes you are about to make, including any implications of disabling the service. This is your opportunity to verify that everything is in order before proceeding. If you notice any discrepancies or errors, navigate back to the previous steps to make the necessary corrections.
After verifying the details, proceed to confirm the changes. This is usually done by clicking a button labeled "Confirm," "Save," or "Submit." Depending on the platform, you may be required to enter additional authentication details, such as an OTP (One-Time Password) sent to your registered mobile number or email address. This extra layer of security ensures that only you can make such critical changes to your account. Once the authentication is successful, the system will process your request to disable AEPS.
Upon successful confirmation, the system will typically display a message indicating that your changes have been saved. It is advisable to take a screenshot or note down any reference number provided for future reference. In some cases, Axis Bank may also send a confirmation email or SMS to your registered contact details, notifying you that AEPS has been disabled on your account. If you do not receive such a confirmation, it is recommended to contact Axis Bank customer support to ensure that your request has been processed correctly.
Finally, after completing the Confirm and Save Changes step, it is a good practice to log out of your Axis Bank account securely. This ensures that your account remains protected from unauthorized access. Additionally, you may want to check your account after a few hours or the next day to confirm that AEPS has indeed been disabled and that there are no unexpected issues. By carefully following these steps and confirming your changes, you can successfully disable AEPS in Axis Bank and manage your account settings according to your preferences.
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Frequently asked questions
Axis Bank does not provide a direct option to disable AEPS as it is a government-enabled service linked to your Aadhaar. However, you can secure your account by locking your Aadhaar biometrics through the UIDAI website or app, which prevents unauthorized AEPS transactions.
A: Axis Bank cannot deactivate AEPS as it is a system linked to your Aadhaar. To restrict AEPS usage, lock your Aadhaar biometrics via the UIDAI portal or app, ensuring no transactions can be made using your Aadhaar details.
A: Axis Bank’s net banking or mobile app does not offer an option to block AEPS transactions. Instead, use the UIDAI’s biometric locking feature to prevent any AEPS activity linked to your Aadhaar.
A: Immediately contact Axis Bank’s customer care or visit your nearest branch to report the issue. Additionally, lock your Aadhaar biometrics through the UIDAI portal or app to prevent further unauthorized transactions.













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