Taylor Scott
Medicare is a government-provided service that offers a range of benefits to its users. To access these benefits, users must provide their bank details to Medicare. This is because Medicare pays benefits via Electronic Funds Transfer (EFT) directly into the bank account provided. Users can update their bank details using their online Medicare account, which can be linked to their myGov account. Alternatively, users can phone, visit a service centre, or write to Medicare to update their bank details.
| Characteristics | Values |
|---|---|
| Bank details registration | Required for receiving Medicare benefits |
| Updating bank details | Possible via Medicare online account, myGov account, phone, service centre, or mail |
| Deleting bank details | Possible via Medicare online account; results in held payments |
| Payment methods | Electronic Funds Transfer (EFT) |
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What You'll Learn
How to update bank details
If your bank details change, you need to update your Medicare account as soon as possible. Medicare pays benefits to you using Electronic Funds Transfer (EFT), so they need your current bank details to pay you. If they don't have your details, they will hold your benefit until you provide them.
How to Update Your Bank Details
Firstly, you need a Medicare account linked to myGov. If you don't have a myGov account, you'll need to create one and link your Medicare account.
Once your accounts are linked, sign in to myGov and select 'Medicare', then 'My Details'. Navigate to 'Bank Details' and select 'Edit' to update your details. Type over the existing details with your new ones, including the account number, and check that all the new details are correct before selecting 'Save Bank Details'. Medicare will confirm that your updated bank details have been saved. Check the changes are correct, then select 'Close'.
You can also update your bank details by visiting your nearest service centre or calling the Medicare program.
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Registering bank details via the Express Plus Medicare mobile app
The Express Plus Medicare mobile app is being phased out and will no longer be available for download after 8 August 2025. If you already have the app on your device, you can continue to use it to manage your Medicare information and register your bank details.
To register your bank details via the Express Plus Medicare mobile app, you must first download the app and set up your account. You will need to link your Medicare online account to myGov. You will be asked to sign in with your myGov username and password and answer a secret question to create your 4-digit PIN. You will use this PIN every time you sign in to the app.
Once you have set up your account, you can register your bank details by selecting "My Details" from the home screen. Here, you can also change your address, email, and phone numbers.
It is important to note that you cannot use the Express Plus Medicare mobile app on more than one device. This is because the app requires a device-specific 4-digit PIN to sign in. If you use the app on a new device, you will need to set up a new PIN, and your original PIN will no longer work on any device.
As an alternative to the Express Plus Medicare mobile app, you can use the myGov app to manage your Medicare information and register your bank details.
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What to do if your bank details aren't registered
If your bank details aren't registered with Medicare, you can follow these steps to update your information:
Firstly, sign in to your myGov account, either on a web browser or through the myGov app. Once you've signed in, select 'Medicare' and navigate to your homepage. From there, select 'View and edit my details' in the 'My details' section. Here, you will be able to view and edit your personal information, including your banking details.
On this page, your existing banking details will be displayed, with only the last four digits of your account number visible for security purposes. If you don't recognize these details or need to update your bank account information, select Edit in the 'Bank details' section. This will bring up your current bank details, which you can then change.
After updating your bank details, carefully review the changes to ensure their accuracy. Once you're satisfied, select 'Close'. Your updated bank details will then be saved.
It's important to note that deleting your bank details will result in Medicare holding your payments until new bank details are provided. Therefore, ensure that you provide accurate and current information to avoid any disruptions in your Medicare coverage.
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How to delete bank details
Medicare is a service provided by the Australian government. If you are registered for Medicare, it is important to keep your personal details, including your bank details, up to date. This is because Medicare pays benefits via Electronic Funds Transfer (EFT) directly into your bank account.
If you need to delete your bank details, you can do so via your Medicare online account. Here is a step-by-step guide on how to delete your bank details:
- Sign in to your myGov account.
- Select 'Medicare', then 'My Details'.
- Select 'Edit'.
- Choose Delete bank details.
- A message will appear informing you that your payments will be held until new bank details are provided.
- Select 'Cancel' if you no longer want to delete your bank details.
- Select 'Home' to return to the homepage and complete other transactions, or select 'Return to myGov' to go back to your myGov account.
- Remember to sign out of your myGov account for privacy and security reasons when you have finished.
You can also update your bank details by calling the Medicare program line or by sending the details via mail or email to Medicare Enrolment Services. If you are changing your bank, it is important to notify Medicare as soon as possible to avoid any disruption to your benefit payments.
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Other personal details that need updating
It is important to keep your personal details up-to-date with Medicare. This includes your name, address, contact details, and bank details. If your details change, you must notify Medicare as soon as possible. Here are some other personal details that you need to keep updated:
Name
If you legally change your name, you will need to update Medicare by calling the Medicare program line and proving your identity. You will also need to provide supporting documents. If you changed your name overseas and don't have the required documents, you can discuss other options with Medicare. They will not accept ceremonial certificates as supporting documents. When you change your name, Medicare will send you a new card with your new name on it. If you have a long name, you may need to shorten it for the card, but they will keep a record of your full legal name.
Address
Medicare needs your current address to send you a new Medicare card when your old one expires. Your postal address is linked to your Medicare card, and there can only be one postal address per card. If you update your address online, the change will apply to everyone on your card. If the new address does not apply to everyone, you will need to move to your own Medicare card. You can update your address by logging into your Medicare online account or the myGov app and selecting "View and edit my details."
Contact Details
It is important to keep your contact details, including your phone number and email address, up-to-date with Medicare. You can update these details through your Medicare online account or the myGov app by selecting "View and edit my details."
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Frequently asked questions
You can register your bank details with Medicare using your Medicare online account or the Express Plus Medicare mobile app. If you don't have a Medicare online account, you will need to create one.
Medicare pays benefits via Electronic Funds Transfer (EFT). If your bank details are not registered, your Medicare benefits will be held until you provide your bank details.
You can update your bank account details using your Medicare online account. You can also phone Medicare, visit a service centre, or write to them.
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