
Bank of America offers safe deposit boxes at most of its financial centers. To open a safe deposit box, customers are advised to visit their nearest financial center or schedule an appointment with an associate at their local financial center. The bank does not provide insurance for the contents of the safe deposit boxes, and customers are advised to privately insure their belongings. Pricing and availability vary by location, and customers are advised to contact their local financial center for more information.
| Characteristics | Values |
|---|---|
| Safe Deposit Box Availability | Most financial centers offer safe deposit boxes. |
| Opening a Safe Deposit Box | Visit your nearest financial center or schedule an appointment. |
| Safe Deposit Box Account Rules and Regulations | Govern your rights and liabilities and those of Bank of America. |
| Safe Deposit Box Rental Agreement | Rent is payable yearly in advance. |
| Safe Deposit Box Fees | Vary by location and size of the box. |
| Safe Deposit Box Access | Limited to banking hours. |
| Safe Deposit Box Contents Insurance | Bank of America does not provide insurance for the contents. |
| Safe Deposit Box and Fireproof | Not fireproof, but fires are unlikely due to sprinkler systems. |
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What You'll Learn

Opening a safety deposit box
Bank of America offers safe deposit boxes at most of its financial centers. To open a new safe deposit box, you must visit your nearest financial center. You can schedule an appointment with an associate at your local financial center for a day and time that works best for you.
It is important to note that safe deposit boxes at Bank of America are not free and require a rental fee. The bank may change the amount of the yearly rent by giving advance notice of the change on your annual renewal notice. Additionally, if you do not pay your rent by the due date, a late fee will be added to the amount you owe.
Bank of America does not provide insurance for the contents of your safe deposit box. Therefore, it is recommended that you privately insure the contents for your protection.
When accessing your safe deposit box, bankers will not be present with you, and you will be in a private room. This means that you alone know what is in your box.
While safe deposit boxes offer a secure location for your valuables, it is important to consider their limitations. For example, you do not have 24/7 access to your box, and there may be instances where you have to wait 24 hours or more to access the vault. Additionally, safe deposit boxes are not waterproof or fireproof, and there have been instances of boxes being drilled due to non-payment or incorrect identification.
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Visiting a financial centre
If you are interested in renting a safe deposit box at Bank of America, you will need to visit a financial centre in person.
To open a new safe deposit box, you must visit your nearest financial centre. You can schedule an appointment with an associate at your local financial centre for a day and time that works best for you.
At the financial centre, you will be able to discuss the specific fees and availability of safe deposit boxes. Pricing and fees vary by location and by account type.
When you visit the financial centre, you will need to bring identification and be prepared to sign a Safe Deposit Box Account Rental Agreement. This agreement outlines your rights and liabilities, as well as those of Bank of America. It is important to note that Bank of America does not provide insurance for the contents of your safe deposit box, so you may want to consider purchasing private insurance.
In addition to safe deposit boxes, financial centres offer a range of other services, including cashier's checks, notary services, and check cashing for non-account holders (for a fee).
Keep in mind that Bank of America does not provide 24/7 access to safe deposit boxes, and access is limited to banking hours.
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Making an appointment
Bank of America offers safe deposit boxes, which are governed by the Safe Deposit Box Account Rental Agreement Rules and Regulations. These safety deposit boxes are available at Bank of America financial centers.
To make an appointment to open a safety deposit box, you can schedule one at your local financial center for a day and time that works for you. You can also call 800.432.1000 (Mon-Fri 8 a.m.-11 p.m. or Sat-Sun 8 a.m.-8 p.m., all times ET). If you are outside the U.S., call 1.315.724.4022 (international collect charges may apply).
When you arrive for your appointment, check in with the Lobby Leader. If you are running late, your appointment will be held for at least 10 minutes, depending on the number of customers waiting. You will need to bring two forms of valid identification, including a photo ID.
If you are a small business owner, you can meet with a small business banker at your local financial center. They can help you start, maintain, and grow your business by matching your financial needs with Bank of America's products and services.
You can also schedule an appointment with a Merrill Financial Solutions Advisor, who can advise you on savings accounts, retirement, education, and general investing. They can provide solutions that include FDIC-insured deposit products with Bank of America and non-FDIC-insured investment products from Merrill.
Additionally, a mortgage lending specialist can assist you with buying a home, refinancing, using home equity, or quoting rates and fees.
To discuss merchant services, call 888.296.2746 to speak with a specialist.
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Requesting changes to an account
Bank of America offers safe deposit boxes at most of its financial centers. To request changes to your safe deposit box account, you can follow the steps outlined below:
- Schedule an Appointment: Visit your nearest Bank of America financial center and schedule an appointment with an associate. You can choose a day and time that works best for you. During this appointment, you can discuss any changes you want to make to your account.
- Contact the Customer Service Line: If visiting a financial center is not convenient for you, you can call the customer service line at 800.432.1000. They are available Monday through Friday from 8 a.m. to 11 p.m. and on Saturdays and Sundays from 8 a.m. to 8 p.m. (all times ET). When you call, explain that you would like to request changes to your safe deposit box account, and they will guide you through the process.
- International Customers: If you are located outside the U.S., you can reach Bank of America by calling 1.315.724.4022. Please note that international collect and cell phone roaming charges may apply.
- Online Options: In some cases, you may be able to request changes to your account online through the Bank of America website or mobile app. Look for options to manage your safe deposit box account settings or contact their customer support via email or live chat for guidance.
When requesting changes to your safe deposit box account, it is important to understand your rights and liabilities as well as those of Bank of America. The bank may amend the Safe Deposit Box Account Rental Agreement at any time and impose new rules and regulations. Additionally, it is recommended that you privately insure the contents of your safe deposit box as Bank of America does not provide insurance coverage.
Please note that the availability and specific fees for safe deposit boxes may vary by location. Contact your local financial center to inquire about any changes or updates to your account and to understand the rates and fees that apply to your specific situation.
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Renting a safety deposit box
Bank of America offers safe deposit boxes at most of its financial centres. To open a new safe deposit box, you need to visit your nearest financial centre. You can schedule an appointment with an associate at your local financial centre for a day and time that works best for you.
The Safe Deposit Box Account Rental Agreement Rules and Regulations govern your rights and liabilities and those of Bank of America. The contents of the box are not insured by the bank, the Federal Deposit Insurance Corporation (FDIC), or any government agency. Bank of America suggests that you privately insure the contents as they do not provide insurance.
You can access your box in a private room. Bankers do not stay with you when you open or access the box. However, in some states, the bank can legally be in the room with you when you open a box from an estate, to serve as a witness in case there is a will inside.
There are a few things to keep in mind when renting a safe deposit box. Firstly, failure to pay rent could result in the contents of the box being considered unclaimed property and subject to escheatment to the state. Secondly, the bank reserves the right to close the safe deposit facility or vault and terminate the agreement. They may also relocate the box to a different location, which could change the account number associated with the box. Finally, it is important to note that vault doors don't always open, and you may have to wait 24 hours or longer to access your box. Additionally, banks may sometimes need to close for emergencies, preventing you from accessing your box.
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Frequently asked questions
Yes, Bank of America offers safety deposit boxes at most of its financial centers.
To open a new safety deposit box, visit your nearest financial center. You can schedule an appointment with an associate at your local financial center for a day and time that works best for you.
Pricing varies by location and the size of the box. Contact your local financial center to inquire about specific fees.
No, Bank of America does not provide insurance for the contents of safety deposit boxes. It is recommended that you privately insure the contents.











































