
Citizens Bank & Trust offers coin-counting machines at select locations. However, some customers have reported that their local branches do not have these machines. Citizens First Bank, a separate institution, also offers coin exchange machines at their Southern Trace location, with a 7% charge that goes to the Charter School Buffalo scholarship foundation.
| Characteristics | Values |
|---|---|
| Coin Counting Machine | Yes (Citizens First Bank at Southern Trace) |
| Fee | 7% (charged to the Charter School Buffalo scholarship foundation) |
| Other Banks with Coin Counting Machines | First Republic Bank, WSFS, Citizens Bank & Trust |
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What You'll Learn

Citizens Bank & Trust has coin-counting machines
Citizens Bank & Trust offers its customers a convenient way to turn their extra coins into cash with its coin-counting machines. This service is available at select CB&T locations, although it is unclear how many or which specific branches provide this amenity.
While coin-counting machines were once a common feature offered by banks, they have become less prevalent in recent years. This decline can be attributed to the challenges associated with maintaining these machines, as they often require frequent servicing and repair due to the dirty and wet coins deposited by customers.
The Citizens Bank & Trust coin-counting machines provide a valuable service to customers looking to conveniently exchange their loose change for cash. It is worth noting that some coin-counting machines, like those found at Citizens First Bank, may charge a fee for their use. In the case of Citizens First Bank, a 7% fee is levied, which is directed towards the Charter School Buffalo scholarship foundation.
For those seeking to utilise a coin-counting machine, it is advisable to contact Citizens Bank & Trust directly to ascertain which specific branches offer this service. This information can be obtained by reaching out to their customer support or visiting their official website. By doing so, customers can ensure they visit the correct location and take advantage of this convenient service.
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Citizens Bank charges a 7% fee
Citizens Bank & Trust offers coin-counting machines to its customers. While these machines allow customers to turn their extra coins into cash, there is a 7% fee for this service. This fee is relatively high compared to the typical range of 7% to 10% for coin exchange services. The fee is donated to the Charter School Buffalo scholarship foundation.
The use of coin-counting machines in banks has declined in recent years. This is partly due to the increasing preference for cashless transactions and the challenges associated with maintaining these machines. They often require frequent servicing and repair due to the deposit of dirty, wet coins mixed with debris.
Despite the convenience of coin-counting machines, some individuals may prefer to avoid the associated fees. Alternatives to using these machines include rolling coins by hand or purchasing a personal coin-sorting machine. Additionally, some credit unions offer coin-counting services, but these may be restricted to members.
It is worth noting that Citizens Bank & Trust is not the only financial institution to impose a fee for coin exchange services. For example, Coinstar machines, which are often found in grocery stores like Acme, also charge a fee for their coin-counting services. However, the specific fee amount may vary depending on the location and the policies of the host store.
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Alternatives to coin-counting machines
While Citizens Bank does not have a coin-counting machine, there are several alternatives to get your coins counted. Here are some options:
Local Community Banks and Credit Unions
Local community banks and credit unions are more likely to have coin-counting machines available for their members. Some banks that have been known to provide this service include JBT, Manasquan Bank, and Hyperion Bank. Credit unions often provide better personal customer service, so it's worth checking with your local credit union to see if they offer coin-counting services. Non-members may be able to use the machines for a small fee, which is typically lower than alternatives like Coinstar.
Coin Wrappers from Banks
If you don't mind doing the coin-counting yourself, most banks will provide coin wrappers for free, regardless of whether you are a customer or not. You can then deposit the rolled coins at your bank or a local credit union. Some banks, like Wells Fargo, will exchange rolled coins for customers at no additional charge.
Coin-Counting Kiosks at Supermarkets
Coin-counting kiosks, such as Coinstar, are often found in grocery stores and supermarkets. These machines typically charge a service fee of up to 12.9% plus a transaction fee if you turn your coins into cash. However, you can avoid the fee by opting for an electronic gift card or charitable donation instead of cash.
Purchase a Personal Coin-Sorting Machine
If you regularly find yourself with large amounts of loose change, you may consider investing in a personal coin-sorting machine. This option allows you to sort and count your coins at home without having to rely on banks or kiosks.
Contact Your Bank
Finally, it's always a good idea to check directly with your bank to inquire about their policies regarding coin counting and exchange. Some banks may have specific programs or partnerships in place to assist customers with coin exchange, even if they don't have coin-counting machines on-site.
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Coinstar machines are rare
While I could not find explicit information on Citizens Bank having a coin machine, I did find that Citizens Bank & Trust offers coin-counting machines at select CB&T locations.
Now, onto the topic of Coinstar machines being rare. In recent years, Coinstar machines seem to have become rarer, with one source mentioning that they seem "non-existent at this point". Coinstar kiosks are typically located in high-traffic areas like grocery stores and shopping centres, but some people have reported difficulties in finding them. It is worth noting that some banks have stopped providing coin-counting machines due to the cost of servicing and repairing them as coins dumped into the machines are often dirty, wet, and mixed with other debris.
Coinstar machines offer several services, including converting coins into cash, eGift cards, or charitable donations. While they provide convenience and eliminate the tedious task of manual coin counting and rolling, they typically charge a fee for processing coins, which can vary depending on the quantity being counted.
Despite their rarity, Coinstar machines remain a popular option for those looking to exchange their loose change, as they offer speed and accuracy in counting coins.
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Banks no longer have their own machines
While Citizens Bank & Trust does offer coin-counting machines, it is worth noting that many banks no longer provide this service. Major national banks, including Chase, Bank of America, Citibank, Capital One, PNC Bank, and TD Bank, have phased out coin-counting machines, citing maintenance costs as a primary factor.
Historically, banks played a significant role in the development and adoption of automation technologies. For instance, the Bank of America, in collaboration with the Stanford Research Institute, pioneered the Electronic Recording Machine Accounting (ERMA) system. ERMA revolutionized check processing and bookkeeping, and its success encouraged further automation in banking operations.
However, the shift towards automation and digital transactions has also led to a decrease in the use of cash and coins. As a result, banks have had to reconsider the cost-effectiveness of maintaining coin-counting machines. The servicing and repair of these machines can be costly, especially when dealing with large quantities of dirty or damaged coins.
While some local community banks and credit unions still offer coin-counting machines, they often charge fees for non-customers. Additionally, some banks provide coin wrappers for free, allowing individuals to wrap their coins and exchange them for bills at teller counters, albeit for small amounts.
The decline in coin-counting machines at banks highlights the changing landscape of currency and payment methods, with cash transactions becoming less common and digital payments gaining prominence.
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Frequently asked questions
Citizens Bank & Trust offers coin-counting machines at select CB&T locations. Citizens First Bank at Southern Trace also has a coin-counting machine, although there is a 7% charge that goes to the Charter School Buffalo scholarship foundation.
Yes, banks such as BOA, TD Bank, First Republic, WSFS, and Citizens Bank do not have coin-counting machines.
Alternatives to using a coin machine at a bank include using a Coinstar machine or buying a coin-sorting machine for personal use.











































