
JoS. A. Bank offers tailoring services for its suits, which can be accessed by visiting one of its 800+ stores nationwide. The company provides professional measurements free of charge, and its suit separates allow customers to mix and match their jacket, vest, and pants sizes for a custom fit. However, some customers have criticized the brand for its pricing and the fit of its off-the-rack suits, with some opting to have their purchases tailored elsewhere.
| Characteristics | Values |
|---|---|
| Free tailoring | No |
| Tailoring services | Available |
| Tailoring costs | Vary |
| Fitting services | Available |
| Fitting costs | Free |
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What You'll Learn

Jos A Bank offers free standard shipping for online orders over $50
Jos. A. Bank offers free standard shipping for online orders over $50 (before taxes). This offer is only valid for orders placed and shipped within the United States, excluding APO, FPO, and U.S. Territories. It is worth noting that additional shipping time may be required for orders containing alterations or certain types of purchases, such as monogramming, gift cards, or shoe purchases. Express and Rush delivery options are available for an additional fee.
The free standard shipping promotion can be a great opportunity for customers to save on shipping costs, especially when combined with other offers and sales available at Jos. A. Bank. The company offers a range of suits, tuxedos, and other formalwear, providing options for customers to create their own unique looks.
While Jos. A. Bank provides free standard shipping for eligible orders, it is important to consider the company's return policy. Returns can be made by mail or in-store, and customers returning purchased items will forfeit any discounts applied to those items at the time of purchase. Additionally, Bank Account Rewards® points are earned only on amounts expended and are deducted for any returns.
Jos. A. Bank also offers professional measurements at their stores, ensuring that customers can obtain well-fitting clothing. The company has over 800 locations, providing convenience and accessibility for customers across the nation.
Overall, Jos. A. Bank's free standard shipping for online orders over $50 can be a convenient and cost-effective option for customers, especially when coupled with their tailoring services and wide range of formalwear options.
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The company provides tailoring services for its suits
The tailoring services at Jos. A. Bank ensure that your suit will fit you perfectly and accentuate your best features. Their suit separates collection allows you to customize your fit by selecting the jacket, pants, and vest sizes individually, creating a truly tailored look. You can also have professional measurements taken at any of their stores, free of charge, to ensure the perfect fit.
While the company does offer tailoring services, it is important to note that there may be additional charges and delays associated with alterations. The cost of alterations can vary, and in some cases, it may end up costing close to the price of a custom suit. Additionally, their tailoring services can sometimes get backed up, and they may recommend a third-party tailor.
When considering Jos. A. Bank's tailoring services, it is worth keeping in mind that their suits have received mixed reviews. Some customers have praised their suits and tailoring, while others have criticized the fit and quality. However, if you are in a time crunch, their quick turnaround time can be advantageous.
Overall, Jos. A. Bank provides tailoring services for its suits, allowing you to create a personalized and well-fitting ensemble. Their large number of locations and knowledgeable staff can make the process convenient and efficient.
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It also offers free professional measurements at its stores
Getting the right measurements is crucial to achieving the perfect fit for your clothing. Jos. A. Bank understands this and offers free professional measurements at its over 800 stores nationwide. This service ensures that you receive accurate measurements, which is the first step to achieving a well-fitting suit.
The benefit of having a professional take your measurements is that they have the expertise and experience to ensure precise results. They will know exactly where to measure and how to adjust those measurements to accommodate the style and fit of the clothing you are interested in. This can be especially helpful if you are unsure about your body type or how a particular style will flatter your figure.
By offering free measurements, Jos. A. Bank provides customers with the convenience of a one-stop shop for all their tailoring needs. You can walk into any of their stores, get measured, and then have access to a wide range of clothing options that can be tailored to your unique body shape. This saves you the time and hassle of visiting multiple stores or tailors to find the right fit.
Additionally, with over 800 locations, Jos. A. Bank offers accessibility and convenience. No matter where you are, you are likely to find a store nearby, making it easy to access their measurement services. This is especially beneficial if you are in a time crunch and need a suit tailored quickly, as was the case for one customer who needed a suit for a school interview.
In conclusion, Jos. A. Bank's offer of free professional measurements at its stores is a valuable service that ensures customers receive accurate and precise measurements. This service sets the foundation for achieving a well-tailored look and provides a convenient starting point for those seeking clothing that flatters their unique body shape.
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Jos A Bank has been criticised for its suits' fit
Jos A Bank has been criticized for its suits' fit, with some customers deeming them as "the boxiest, baggiest clothing". The suits have been described as having a distinctive boxy fit and lacking any slim qualities. One customer recounted their experience, stating that despite trying on a ton of suits, none of them fit correctly.
The cut of the suits has been criticized as being too full, requiring customers to size down from their usual size to achieve a somewhat acceptable fit. This issue is particularly pronounced for taller, thinner individuals, who may struggle to find a well-fitting suit off the rack.
The suits have also been described as overpriced and outdated, with an unusual discount model that may mislead customers. The quality of the suits has been called into question, with some customers expressing disappointment and frustration with their purchases.
However, it is worth noting that some customers have also praised Jos A Bank suits for their fit and value. Some reviews mention suits as a "perfect fit" and a "great product", indicating that the experience may vary depending on individual body type and preferences.
While Jos A Bank suits may not be the best option for those seeking a slim or tailored look, they can still serve as a budget-friendly option for those in need of a quick suit, with the potential for alterations to improve the overall fit.
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The company offers refunds for returned items
JoS. A. Bank offers refunds for returned items. The company provides free standard shipping for all online orders over $50 (before taxes) within the U.S. and free return shipping with a prepaid shipping label. Customers returning purchased items will forfeit any discounts applied to those items, and the JoS. A. Bank return policy will apply to the remainder of the purchase. Bank Account Rewards® points are earned only on amounts expended and are deducted for any returns.
For refunds over $50 for non-credit or debit card purchases, a check will be issued from the company's corporate offices. Returns for rented items must be made the day after the event at any JoS. A. Bank or Men's Wearhouse store, or shipped with the provided free shipping label. A $20 late fee is charged for each day the rental is not returned. If there are missing items, the customer will be charged the replacement cost.
Customers can also return items to any JoS. A. Bank Retail Store location. In-store returns require the customer's name, address, and phone number. For online orders, customers can choose to return by mail or in-store. If returning by mail, customers can then place a new online order or contact the company for assistance.
One customer reported that they were able to return a suit to JoS. A. Bank after purchasing it for a funeral. Another customer expressed buyer's remorse after spending $800 on a suit, pants, shirt, and alterations, and considered getting a refund.
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Frequently asked questions
No, Jos A Bank does not offer free tailoring. However, they do provide professional measurements free of charge at any of their 800+ locations.
Yes, Jos A Bank offers alterations on their clothing. They also provide tailoring advice and tips on their website.
The cost of alterations depends on the item being altered and the extent of the alterations required. Jos A Bank offers a range of suits with different price points, and the cost of alterations can vary depending on the specific suit.


















