Megan Brooks
Bank of the West is a financial services company headquartered in San Francisco with $89.5 billion in assets as of March 31, 2018. The bank offers a wide range of personal, commercial, wealth management, and international banking services through more than 600 branches and offices in 23 states and digital channels. In 2018, Bank of the West joined the Zelle Network® to offer customers a fast, safe, and easy way to make person-to-person (P2P) payments. Zelle is a convenient way to send money to people you know and trust, and it is available within the Bank of the West mobile banking app. With Zelle, you can send, request, or receive money directly between almost any bank accounts in the U.S., typically within minutes.
| Characteristics | Values |
|---|---|
| Zelle Availability | Available within the Bank of the West mobile banking app |
| Zelle Owner | Early Warning Services, LLC |
| Zelle Features | Send, request, or receive money |
| Zelle Transfer Speed | Funds are typically available within minutes |
| Zelle Transfer Requirements | Recipient's email address or U.S. mobile phone number |
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What You'll Learn
Bank of the West's Zelle® partnership
Bank of the West has partnered with Zelle® to offer its customers a new way to send and receive money. Zelle® is a fast, safe, and easy way to send money directly between almost any bank accounts in the US, typically within minutes. This partnership allows Bank of the West's retail banking customers to make person-to-person (P2P) payments directly from the Bank of the West app.
How to Send Money with Zelle®
To send money with Zelle®, log into your Bank of the West online banking or mobile app and select "Send Money with Zelle®". Enter your email address or US mobile phone number, receive a one-time verification code, enter it, accept the terms and conditions, and you're ready to start sending and receiving with Zelle. To send money, simply select a contact from your mobile device or add the recipient's email address or US mobile phone number, enter the amount, and hit "Send".
Benefits of Using Zelle®
Zelle® offers a convenient way to send money to people you know and trust, saving you a trip to the ATM or the guesswork of splitting a bill. With just an email address or US mobile phone number, you can send money to friends and family, regardless of where they bank. Zelle® is also a safe way to send money, as funds are sent directly to the recipient's bank account, so it's important to only send money to people you trust.
About Bank of the West
Bank of the West is a financial services company headquartered in San Francisco, providing a wide range of personal, commercial, wealth management, and international banking services through its branches and offices in 23 states. It is a subsidiary of BNP Paribas, a leading European bank with a presence in 74 countries.
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How to send money with Zelle®
Zelle® is a fast, safe, and easy way to send and receive money from friends, family, and others you trust with an eligible bank account in the U.S. It is available in over 2,200 banking apps in the U.S. and is a great way to pay people even if they bank somewhere different from you.
To get started with Zelle®, you need to enroll your email address or U.S. mobile number. You can do this by checking if your bank or credit union offers Zelle® and then following the steps to enroll. If your bank offers Zelle®, you can simply log into your mobile banking app or online banking and follow the steps to enroll with Zelle®.
If your bank does not offer Zelle®, you can still use the service by enrolling your email address or U.S. mobile number directly on the Zelle® website. To send money, you will need to enter the recipient's email address or U.S. mobile number, the amount you wish to send, and an optional memo. The money will then be sent directly to the recipient's bank account, typically within minutes. It is important to note that Zelle® payments are like cash, so once you send money, you may not be able to get it back.
Bank of the West offers Zelle® as a way to send, request, or receive money. To send money with Zelle® through Bank of the West, you can log into your online banking or mobile app and select "Send Money with Zelle®". You will need to enter your email address or U.S. mobile phone number, receive a one-time verification code, and accept the terms and conditions. Then, you can select a recipient from your contacts or add their email address or U.S. mobile number, enter the amount you wish to send, and an optional note, and then hit "Send."
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How to receive money with Zelle®
Zelle® is a fast, safe, and easy way to send and receive money directly from one bank account to another in the U.S. It is available in over 2,200 banking apps and can be used to send money to friends, family, and others you trust.
To receive money with Zelle®, you must first ensure that your bank or credit union offers Zelle®. You can do this by checking the list of participating financial institutions. If your bank offers Zelle®, you can then follow these steps to receive money:
- Log in to your mobile banking app or online banking site.
- Search for "Zelle®" or "Send Money with Zelle®" within the app or site.
- Enroll your U.S. mobile number or email address. You may also need to enter a one-time verification code.
- Accept the terms and conditions.
- Share your enrolled email address or U.S. mobile number with the person sending you money.
Once you are enrolled and have shared your details, the money will be transferred directly into your bank account, typically within minutes.
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How to request money with Zelle®
Bank of the West offers Zelle as a way to send and receive money. Zelle is a peer-to-peer payment platform that allows you to send and receive money from family, friends, and other people you trust. It is a fast, safe, and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes.
To request money using Zelle, first, you must enroll with Zelle. You can do this on your bank’s mobile app (if available) or through Zelle’s mobile app. If the person you request money from hasn’t enrolled in Zelle, they will receive an email or text notification prompting them to enroll. If the recipient doesn’t enroll within 14 days, the transaction will be canceled. After you’ve enrolled, go on your bank’s or Zelle’s mobile app and follow these steps:
- Choose "Request".
- Select the individual(s) from whom you'd like to request money.
- Enter the amount you'd like to request.
- Include an optional note.
- Review and hit "Request".
To receive money, just share your enrolled email address or U.S. mobile phone number. You can send money to friends and family regardless of where they bank. Since money is sent directly from one bank account to another within minutes, only send money to people you trust, and always ensure you've used the correct email address or phone number.
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Zelle®'s Turnkey Service for Small Businesses
This service allows small businesses to receive payments from their customers quickly, safely, and easily, without the need for cash or cheques. It is integrated into digital and traditional banking channels, giving customers flexibility in how they make payments. To receive payments via Zelle®, businesses simply need to request the customer's U.S. mobile phone number or email address. This reduces the risk of sharing sensitive account information.
Zelle®'s Turnkey Service also helps to deepen customer relationships by offering a high-value, in-demand service. It increases the adoption and engagement of digital banking solutions and provides a seamless, consistent, frictionless digital experience. With Zelle®, businesses can offer their customers the convenience of immediate P2P payments, directly from their bank accounts.
The service is available to Bank of the West customers. To get started with Zelle®, users can log into their online banking or mobile app and select "Send Money with Zelle®". After entering their email address or U.S. mobile phone number, they will receive a one-time verification code. Once they have accepted the terms and conditions, they can start sending and receiving payments with Zelle®.
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Frequently asked questions
Yes, Bank of the West accepts Zelle.
To send money with Zelle from your Bank of the West account, log into your online banking or mobile app and select "Send Money with Zelle®". Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept the terms and conditions, and you're ready to start sending money with Zelle.
To receive money with Zelle into your Bank of the West account, simply share your enrolled email address or U.S. mobile phone number with the person sending you money. They can then send you money with Zelle, and the funds will be directly deposited into your Bank of the West account.
Transactions with Zelle typically occur in minutes between enrolled users.
Yes, Bank of the West has incorporated Turnkey Service for Zelle: Small Business from Fiserv, which enables small business customers to send and receive money quickly and easily.
